This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Removal and Installation
Air Conditioning (A/C) Compressor - 2.0L GTDI
Material
Removal and Installation
NOTICE: If installing a new Air Conditioning (A/C) compressor due
to an internal failure of the old unit, either a flushing procedure or system
filtering procedure must be carried out to remove contamination from ...
Steering
Electric Power Steering
WARNING: The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING: The electric power steering system has d ...
Waxing
Regular waxing is necessary to protect the paint on your car from the
elements. We recommend that you wash and wax the painted surface
once or twice a year.
When washing and waxing, park your vehicle in a shaded area out of
direct sunlight. Always wash your vehicle before applying wax.
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