This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Safety belt-minder
This feature supplements the safety belt warning function by providing
additional reminders by intermittently sounding a chime and illuminating
the safety belt warning light when the driver’s or front passenger’s seat is
occupied and the safety belt is unbuckled.
The system uses informatio ...
Locking and unlocking
You can use the power door lock control or the remote control to lock
and unlock your vehicle.
Power Door Locks
The power door lock control is located on the driver and front passenger
door panels.
A. Unlock
B. Lock
Remote Control
You can use the remote control anytime your vehicle is not ...
Using cruise control
WARNING: Do not use cruise control in heavy traffic, on
winding roads or when the road surface is slippery. This could
result in loss of vehicle control, serious injury or death.
WARNING: When you are going downhill, your vehicle speed
may increase above the set speed. The system will not apply ...
