This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Interior luggage compartment release
WARNING: Keep vehicle doors and luggage compartment locked
and keep keys and remote transmitters out of a child’s reach.
Unsupervised children could lock themselves in the trunk and risk
injury. Children should be taught not to play in vehicles.
WARNING: Do not leave children, unreliable adu ...
Rear Drive Axle/Differential
SPECIFICATIONS
Material
Torque Specifications
DESCRIPTION AND OPERATION
Rear Drive Axle and Differential
The rear drive axle consists of the following components:
Dished circular flange
Full-time Active Torque Coupling (ATC)
Aluminum housing with steel housing cover
Matched ring and pinion ...
Engine block heater
WARNING: Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING: Do not use your heater with ungrounded electrical
systems or two-pronged (cheater) adapters. There is a risk of
electrical shock.
Note: The heater is most effective when outd ...
