Ford Taurus Owners Manual: Reporting safety defects (Canada only)

This pertains to vehicles delivered to authorized Canadian dealers.

In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.

CAMVAP services are available in all Canadian territories and provinces.

For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

    Reporting safety defects (U.S. only)
    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...

    Getting assistance outside the u.S. And canada
    Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find u ...

    Other materials:

    Fuel Tank and Lines
    SPECIFICATIONS General Specifications Torque Specifications DESCRIPTION AND OPERATION Fuel Tank and Lines 2.0L Gasoline Turbocharged Direct Injection (GTDI) Fuel Tank and Lines The fuel tank and lines consists of: a single container (L-shaped) fuel tank. a fuel level sensor assembly. a Fuel ...

    General operating tips
    Manual Climate Control • To reduce fog build-up on the windshield during humid weather, select Defrost. You can also improve clearing by increasing the temperature and fan speed. • To reduce humidity build-up inside the vehicle, do not drive with the system off or with recirculated air en ...

    Transporting the vehicle
    If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slin ...