This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Active Park Assist
SPECIFICATIONS
General Specifications
DESCRIPTION AND OPERATION
Active Park Assist
Component Location
Active park assist sensor
Active park assist switch
Parking aid module
Overview
The active park assist system is a supplementary parking aid that assists the
operator in detecting an availab ...
Identification Codes
Vehicle Identification Number (VIN)
Vehicle Identification Number (VIN) Locator
The Vehicle Identification Number (VIN) is a 17-digit combination of letters
and numbers. The VIN is stamped on a metal tab riveted to the instrument panel
top, upper left of the dash. The VIN is a ...
Diagnosis and Testing
Rear View Mirrors - Exterior
DTC Chart(s)
Diagnostics in this manual assume a certain skill level and knowledge of
Ford-specific diagnostic practices. REFER to Section 100-00 for information
regarding these diagnostic practices.
DDM DTC Chart
DSM DTC Chart
Symptom Chart(s)
Di ...
