Ford Taurus Owners Manual: Reporting safety defects (Canada only)

This pertains to vehicles delivered to authorized Canadian dealers.

In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.

CAMVAP services are available in all Canadian territories and provinces.

For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

    Reporting safety defects (U.S. only)
    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...

    Getting assistance outside the u.S. And canada
    Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find u ...

    Other materials:

    Multifunction Electronic Modules
    SPECIFICATIONS Torque Specifications DESCRIPTION AND OPERATION Module Controlled Functions Component Location Multifunction Electronic Modules BCM RFA module Overview The BCM controls the following: Battery saver function Brake shift interlock Delayed accessory function Dimm ...

    Power Brake Actuation
    SPECIFICATIONS Torque Specifications DESCRIPTION AND OPERATION Brake Booster The power brake actuation system includes a vacuum sorce (engine manifold or vacuum pump), vacuum assisted brake booster, vacuum check valve and a vacuum supply tube. Vehicles equipped with 3.5L and 3.7L engines utilize ...

    Disassembly and Assembly
    Transaxle - Overhaul Special Tool(s) Material Disassembled Views All vehicles Special Tool(s): Holding Fixture 307-580 Special Tool(s): Retainer, Torque Converter 307-346 NOTICE: The torque converter is heavy. Be careful not to drop it or damage will result.NOT ...