This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Disassembly
Engine
Special Tool(s)
Material
WARNING: Do not smoke, carry lighted tobacco or have an open flame of any
type when working on or near any fuel-related component. Highly flammable
mixtures are always present and may be ignited. Failure to follow these
instructions may result in serious person ...
Diagnosis and Testing
Handles, Locks, Latches and Entry Systems
Special Tool(s)
Material
DTC Chart
Diagnostics in this manual assume a certain skill level and knowledge of
Ford-specific diagnostic practices. Refer to Diagnostic Methods in Section
100-00 for information about these practices.
BCM DTC Ch ...
Rear-view camera system
WARNING: The rear view camera system is a reverse aid
supplement device that still requires the driver to use it in
conjunction with the interior and exterior mirrors for maximum
coverage.
WARNING: Objects that are close to either corner of the
bumper or under the bumper, might not be seen on t ...
