Ford Taurus Owners Manual: Roadside Emergencies

Vehicles Sold in the United States: Getting Roadside Assistance

To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary Roadside Assistance program.

This program is separate from the New Vehicle Limited Warranty.

24 hours a day, seven days a week

For the coverage period listed on the Roadside Assistance Card included in your Owners Manual portfolio.

Roadside assistance will cover: A flat tire change with a good spare (except vehicles that have been supplied with a tire inflation kit).

Battery jump start.

Lock-out assistance (key replacement cost is the customers responsibility).

Fuel delivery Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period.

Winch out available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries.

Towing Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 kilometers).

Roadside Assistance will include up to $200 coverage for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services.

Vehicles Sold in the United States: Using Roadside Assistance

Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owners manual portfolio in the glove compartment.

U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673.

If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.

Vehicles Sold in Canada: Getting Roadside Assistance

Canadian clients who require roadside assistance, call 18006652006.

Vehicles Sold in Canada: Using Roadside Assistance

For your convenience, you may complete the roadside assistance identification card found in the centerfold of this warranty guide and retain for future reference.

Canadian roadside coverage and benefits may differ from the U.S.

coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.

Floor mats
WARNING: Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannot ...

Hazard warning flashers
The hazard flasher control is located on the instrument panel by the radio. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Press the flasher contro ...

Other materials:

Sunshade
The power rear sunshade covers the rear window of the vehicle. The control is located in the center console access bin. Press the control to move the sunshade up or down. Note: Do not try to manually move the sunshade. The sunshade has a one-touch down feature. Press and release the cont ...

General operating tips
Manual Climate Control To reduce fog build-up on the windshield during humid weather, select Defrost. You can also improve clearing by increasing the temperature and fan speed. To reduce humidity build-up inside the vehicle, do not drive with the system off or with recirculated air engage ...

Audio System
GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM: 530, 5401700, 1710 kHz FM: 87.9107.7, 107.9 MHz CD a ...