Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Data recording
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the perfor ...
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detaile ...
Other materials:
Diagnosis and Testing
Information and Entertainment System
Special Tool(s)
Preliminary Inspection
Before diagnosing or repairing the audio system, verify the audio system
module(s) pass the network test.
DTC Chart(s)
NOTE: For SYNC related concerns, REFER to the SYNC Symptom Chart before
connecting the scan to ...
General Procedures
Audio Control Module (ACM) Self-Diagnostic Mode
NOTE: If the Audio Front Control Module (ACM) is completely
inoperative (does not power up), the part number decal on the Audio Front
Control Module (ACM) chassis can be used to attain the ACM part number.
Turn the ACM on.
...
Noise, Vibration and Harshness (NVH) - Description and Operation
Noise is any undesirable sound, usually unpleasant in nature. Vibration is
any motion, shaking or trembling, that can be felt or seen when an object moves
back and forth or up and down. Harshness is a ride quality issue where the
vehicle's response to the road transmits sharply to the customer. H ...
