This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Entertainment
A. AM 1 and AM AST
B. FM 1, FM 2 and FM AST
C. SIRIUS
D. CD
E. USB
F. Touch this button to scroll down for more options, such as:
• SD Card
• BT Stereo
• A/V In
G. These buttons change with the media mode you are in.
H. Radio memory presets and CD controls.
Note: Some features ...
Hydraulic Brake Actuation
SPECIFICATIONS
Material
Torque Specifications
DESCRIPTION AND OPERATION
Adjustable Pedals
Overview
The adjustable pedal feature uses an electrical motor to adjust the brake and
accelerator pedal positions forward and rearward to increase driver comfort. Two
adjustable pedal systems are available ...
Part numbers
1 Refer to scheduled maintenance information for the appropriate
intervals for changing the spark plugs.
Note: Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft® or equivalent
replacement parts. The customer warranty may ...
