This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
Reporting safety defects (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Getting assistance outside the u.S. And canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find u ...
Other materials:
Memory function
The memory control, located on the side seat panel, allows positioning
recall of the:
• Driver seat.
• Power mirrors.
• Adjustable pedals (if equipped).
• Power tilt/telescopic steering column (if equipped).
A. Type 1
B. Type 2
Programming a memory position
Note: You can pro ...
Intake Air Distribution and Filtering
SPECIFICATIONS
Material
Torque Specifications
DESCRIPTION AND OPERATION
Intake Air Distribution and Filtering
2.0L GTDI
The air intake system consists of the:
ACL assembly.
ACL element.
ACL outlet pipe.
CAC.
CAC tubes.
The air intake system:
cleans inta ...
Rear Suspension
SPECIFICATIONS
Torque Specifications
a Refer to the procedure in this section.
DESCRIPTION AND OPERATION
Rear Suspension
The rear suspension consists of the following components:
Lower arm(s)
Shock absorber(s)
Spring(s)
Stabilizer bar(s)
Stabilizer bar link(s)
Trailing arm(s)
Toe link( ...
